AI phone agents, on real Australian numbers.
Alony, our own voice AI platform, builds a tailored phone agent from your website, puts it on a real Australian number and has it answering calls within minutes.
Subscribe and go live today, or have us build a custom voice agent wired into your phone system and software.
Alony is self-serve: subscribe and go live today.
The caller
The back office
Demo with fictional data: a new patient calls Fernhollow Physio about a shoulder injury. The agent answers, notes the reason, creates the patient record, checks the physiotherapist's availability, books Thursday at 8:00, texts a confirmation and an intake form, and attaches the recording, transcript and summary to the record.
Alony AI: an AI receptionist you can subscribe to today.
Industry-leading voice on a real Australian number, set up from your website in minutes. Subscribe at alony.ai (opens in a new tab) and it answers from day one.
Build an agent from your website
Enter your website and Alony sets the agent up from it, with no technical input.
Get a real Australian number
Your agent answers on a real Australian phone number.
Take inbound and outbound calls
Inbound calls answered and outbound calls made, from the same agent.
State-of-the-art, industry-leading voice synthesis and configuration.
On every call, autonomously, the agent
answers, books, confirms, hands over and keeps your hours.
Answers
The caller hears
“Thanks for calling Wattlebrook Dental. How can I help?”
Your system records
Call answeredInbound, 0491 570 156
Picks up, and works out what the caller needs.
Books
The caller hears
“Dr Anand has Thursday at 8:00. Shall I book you in?”
Your system records
Appointment bookedThu 8:00, in your calendar
Books the job or appointment straight into your calendar.
Confirms
The caller hears
“I'll text you the confirmation now.”
Your system records
SMS sentBooking confirmation, with the details
Texts the caller a confirmation with the details, so nothing is left to memory.
Hands over
The caller hears
“That's one for the front desk. Putting you through now.”
Your system records
Transferred to the front deskTo the number you chose
Puts the caller through to the number you choose when they ask for a person, or when your rules say so.
Keeps your hours
The caller hears
“We're closed for the evening, but I can book you in first thing tomorrow.”
Your system records
After-hours rule appliedBooked first thing tomorrow
Follows the business hours you set for your team.
Every call, on the record
Every call is recorded, transcribed and summarised in a dashboard.
Your own tools, plugged in
Customers connect their own API, calendar, CRM or webhook without any technical ability at all.
Subscribe, set your agent up from your website, and go live the same day.
Try Alony (opens in a new tab)Complex custom voice builds.
We specialise in Voice AI deployment: telephony on Twilio, Telnyx or Dialpad, and voice agents on ElevenLabs, Synthflow or Retell. When a call needs to check a job, book across a team or update three systems at once, we build the agent around it.
Pick one from each column.
This build:Twilio carries the call, Alony runs the agent, and every call is written to your job system.
- Into your job or practice system
- The agent reads and writes where your team works: it checks availability, creates the job or appointment and attaches the call notes through your system's API.
- Live actions on the call
- Anything achievable through an API, we build into your voice agent so it can action it live on the call.
- Hand-offs on your rules
- Calls go to the right person or team on your rules, by time, topic or caller.
- Every call logged
- Every call is logged with its recording, transcript and summary.
- Under your brand
- For MSPs, IT firms and agencies: voice agents and custom builds delivered fully white-labelled, for your clients.
Questions we get asked
- Do we have to change our phone system?
- No. Keep your number and phone system; calls forward to the agent.
- Where does our data live?
- On a custom build: Vercel and Supabase by default, an Australian region where needed, or your own cloud. On our default Supabase stack, data is encrypted in transit (TLS 1.2+) and at rest (AES-256), with per-tenant isolation at the database level and automated backups with point-in-time recovery.
Related services
Let's build it.
Tell us about the calls you need handled and we'll show you how we'd build it.
Or email jack.west@sparkintegrations.com.au