The problem
A new enquiry goes cold quickly. By the time someone calls back, the lead has moved on, and calling a list by hand ties up the people you need on other work.
What the agent does
- Calls a new enquiry back within minutes of the form landing.
- Qualifies the lead with your questions and books a time, or hands to a person live.
- Runs campaigns over lists you provide: reminders, follow-ups and reactivation.
- Writes every outcome back to your CRM, with the recording, transcript and summary.
Built to the rules for calling people
- Consent
- We call only lists you confirm have consent, and an opt-out on a call is recorded and honoured.
- Do Not Call checks
- Numbers are checked against the Do Not Call Register before a campaign runs.
- Calling hours
- Calls are placed only inside permitted calling hours, in the recipient's own time zone.
- It says it's an AI
- The agent tells every person it calls that it is an AI agent calling on your behalf.
What it connects to
Plus your web forms and lead sources, and any CRM with an API.
Usually: Enterprise and outbound
Outbound work is usually Enterprise and outbound, because it carries the compliance pack and campaign volume.
See the three build tiers
Let's build it.
Tell us about the calls you need handled and we'll show you how we'd build it.
Or email jack.west@sparkintegrations.com.au